[Backerkit Question] Backerkitストアの対応は英語のみでしょうか？
来週、アイテム名と詳細を和訳する予定となっております。Backerkitのバックエンドは英語のみですので、購入の流れが分かるチュートリアルを来週、ペニーブラッド・ワイルドバンチプロダクションのホームページにアップします。
Last updated: January 27, 2023 00:21
[Backerkit Question] Why are the backerkit store prices higher than the original Kickstarter prices?
We wanted to incentivize backers who supported the campaign initially and helped it be successful. In most cases the Backerkit store prices are about 10% higher.
Last updated: January 26, 2023 06:51
[Backerkit Question] Why can’t I order things like the signed artbook, premium rewards, or combo rewards?
Those were all Kickstarter exclusive rewards which we are not selling on the Backerkit store.
Last updated: January 26, 2023 06:51
[Backerkit Question] I thought I could use Paypal on Backerkit?
Unfortunately, due to how radically shipping prices are changing day by day we had to make the difficult decision not to take early shipping fees at this point. We plan to lock down shipping costs and options several months before the game ships, but for the time being it means we had to opt out of Paypal as a payment option.
Paypal purchases will be made available once we are able to provide shopping options to the checkout process.
Last updated: January 27, 2023 00:20
Will these games be completed in less than 3 years?
We’ve carefully built out multiple production plans that take into consideration making the base games as well as if we end up completing stretch goals for additional content. Both developers are large enough to expand their teams based on content needs.
Last updated: September 04, 2022 18:19
Who's publishing these games?
We are still talking with publishers, investors, and licensors. There are different deal options depending on the direction we go so in the end we’ll choose the options that are best for our backers and allow us to develop the best game possible.
Last updated: September 04, 2022 18:19
Why is Beta access only available on PC?
It’s the easiest, cheapest, most flexible way to give backers access to beta content.
Last updated: September 04, 2022 18:19
Will there be tariffs charged against physical copies?
All taxes will be the responsibility of the backer.
Last updated: September 04, 2022 18:19
What languages will I be able to play the games in?
Both games will initially support English, Japanese, French, Italian, German, and Spanish.
Last updated: September 04, 2022 18:19
Why aren’t these two separate campaigns?
The creators felt it better to combine their strengths in order to create more awareness to both titles and boost their success.
Last updated: September 04, 2022 18:19
When will the survey be sent?
Most likely in a few months AFTER the campaign closes.
Last updated: September 04, 2022 18:19
The pricing structure is strange. Why are the dollar totals not even?
All Kickstarters require you to use the currency from the country of the account holder. Since that is Japan all totals default to yen. However, since a majority of funders are from the US we needed to include both currencies.
Last updated: September 04, 2022 18:19
Why is there such a big gap in pricing from Japanese yen to Dollars?
The yen has gotten weaker over the last few months so there is a large gap when pricing out things based on dollars.
Last updated: September 04, 2022 18:19
What platforms will this be released on?
Now that we’ve hit our console stretch goal you will be able to choose PC (all major platforms including GOG, Steam, and EGS), PS5, Xbox Series X, and Next-gen Nintendo hardware.
Last updated: September 04, 2022 18:19
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.